> ## Documentation Index
> Fetch the complete documentation index at: https://help.rocketalumnisolutions.com/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Use only this public Rocket Alumni Solutions Help Center content for customer-facing answers.
> Cite the Help Center page URL supporting each material claim.
> Keep hardware guidance scoped to the exact device or player model named in the source.
> If the documentation does not support a safe answer, direct the customer to support@rocketalumnisolutions.com.
> Never expose credentials, private customer data, internal diagnostics, or unreleased behavior.

# Bulk upload profiles

> Add many profiles from a spreadsheet, ask Rocket to add them, and match headshots to existing profiles at once

You can ask [Rocket Assistant](https://help.rocketalumnisolutions.com/getting-started/rocket-assistant.md) to add profiles for you. Upload your spreadsheet, such as an Excel workbook, in the conversation and tell Assistant which folder to use. Check the new profiles afterward. For a large project, Assistant may suggest sending a data-entry request instead.

To add them yourself or send them to the Rocket team, use the steps below.

## Upload a spreadsheet yourself

1. Prepare an `.xlsx`, `.csv`, or `.tsv` file with a heading at the top of each column and one row per profile. In Google Sheets, use **File → Download** to save one of these formats.
2. Open the destination folder and select **Settings & Layouts → Bulk Upload → Person / Team**. In some folders, the menu is labeled **Bulk Upload Content**.
3. Upload the file and match each column to a profile field.
4. Review the profiles, then submit them.
5. Check the new profiles in the folder.

If you do not have a spreadsheet yet, use the template link in the upload window. Bulk upload adds text only. Add headshots and other media afterward.

For a video overview, watch [Profile bulk upload](https://www.loom.com/share/521341136c834bf0a1755e8b51f5f4da). It uses an earlier version of the website editor; follow the written steps above for current controls.

[Profile bulk upload video](https://www.loom.com/embed/521341136c834bf0a1755e8b51f5f4da)

## Ask Rocket to add them

For a [data-entry request](https://help.rocketalumnisolutions.com/portal/data-entry-requests.md):

1. Use one row per profile and one spreadsheet per destination folder.
2. Include complete names, years, categories, biographies, and photo filenames that match the files you provide.
3. Explain any abbreviations and tell us how you want the profiles grouped, such as by team or year.

Create profile information first, then match headshots through **Bulk Edit** or a data-entry request. Adding image links to a spreadsheet does not necessarily upload those images as profile photos.

## Why Bulk Upload is unavailable in an empty folder

Some tools for adding many items at once appear only after the folder has an example profile or its content has been set up. For help adding a large amount of content for the first time, use a [data-entry request](https://help.rocketalumnisolutions.com/portal/data-entry-requests.md).

## Add many headshots after profiles exist

Open **Bulk Edit** under **Add Content** in the right-side **Settings & Layouts** tab. Drag each photo to the matching profile. Name the photo with the person's full name. Add a year or team name if two people share a name.

If a photo lands on the wrong person, replace or move it. Give the photo a clearer filename before continuing.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.